Educational Sessions Matrix

Monday, October 3, 2011
Keynote 8:15am - 9:30am -------- Terry Evanshen: Seize Each Day!
Educational Session 1 10:30-11:30 am	Track 1 Administration	Session Title	Managing Campus Growth
		Presenter	Larry Sherman
		Session Description	In addition to current workloads, Facilities Managers are typically asked to guide implementation of new campus master plans in the face of unrealistic expectations and limited resources. How does the FM reorganize staff, secure new mandates, streamline practices and procedures, and get critical decisions made without risking an already overloaded mandate? What can occur during the planning process to help? How can additional staff and professional resources be funded? What new staff skills and procedures can help? This interactive workshop will first present the recently adopted Dalhousie University Campus Master Plan & Implementation Strategy, and then facilitate participants in an exchange of issues and approches to meeting these challenges.
	Track 2 Environment	Session Title	Solar Resource Mapping and Solar Energy Applications
		Presenter	John Crace
		Session Description	Sophisticated solar resource mapping included in the Dalhousie Campus Master Plan provided the university with a critical data set for campus energy management and the strategic deployment of this clean, renewable energy source. This presentation explains how it was carried out and subsequently applied in a major renovation to the existing Weldon Law Building.
	Track 3 Financial	Session Title	High Expectations, Low Funding
		Presenter	Loren Belida
		Session Description	Early choices of building orientation, form, envelope, and systems can have dramatic effects on many budgets. The audience will develop criteria for key cost/value decisions using recent ‘modest price’ Stonehill College projects as the basis. This interactive forum is for anyone involved in capital design and construction work.
	Track 4 Project Management	Session Title	Navigating the Waters of Project Delivery
		Presenter	Stephen Aluotto
		Session Description	Increasing complexity and a demand for accountability within the design and construction process have spawned a variety of project delivery methods. This intermediate-level program will discuss assets and liabilities of alternate methods of delivering capital improvement projects and is suitable for anyone directly involved with facilities planning, design and construction.
	Track 5 The Human Touch	Session Title	A Focus on Communicaton and Team Building are the most Critical Elements of a Cleaning System
		Presenter	George Dickerson
		Session Description	This presentation will focus on communication and team building. It's intended audience is director level and above. Audience participation will play a key role in this seminar as we will have exercises teaching listening skills and enhanced team building within your own organizations.
Educational Session 2 1:00-2:00 pm	Track 1 Administration	Session Title	Setting a Course for Change
		Presenter	Robert Bertram
		Session Description	This session will explore a “data-driven” method for charting a course towards institutional change. Campus facilities leaders will discuss the use of data validation, analysis and benchmarking to: assess current position and chart a course; secure buy-in from senior officials; target high value improvements; communicate successes.
	Track 2 Environment	Session Title	How to Assess the Green Aspects of a Product
		Presenter	Gail Whitney Karn
		Session Description	The Green Movement generated product claims that make it difficult to discern between green and greenwash. PHAROS is a framework for assessing the environmental aspects of manufacturers and products. Using it, this presentation will assess manufacturers sustainability strategies, manufacturing processes, resource conservation and emissions reduction. Beginner to intermediate level.
	Track 3 Financial	Session Title	Solving Accumulated Deferred Maintenance
		Presenter	Phil Cook
		Session Description	Accumulated Deferred Maintenance is a multibillion dollar issue in higher education facilities and yet funding is still very difficult to obtain. Using your campus as the ‘living laboratory’, this session will examine how Administration, Faculty, Students, Physical Plant, and Industry can team together to solve ADM and energy efficiency issues without additional cost. This session is targeted for all technical levels.
	Track 4 Project Management	Session Title	The Future of Energy Management and Communications
		Presenter	Jon Evenson
		Session Description	In the past several years, emergency situations have occurred on university campuses that have changed the manner in which Emergency Management Planning is addressed. Regulatory legislation is being enforced requiring universities to review their current Emergency Management and Communication Programs and Operations. This presentation will focus on the recent changes in regulatory legislation to identify the challenges, approaches and benefits of understanding, meeting and exceeding the new regulatory requirements including the 2010 version of National Fire Protection Association (NFPA) 72—Fire Alarm and Signaling and the recent changes to the Clery Act that have been adopted as of 2010.
	Track 5 The Human Touch	Session Title	Art of Coach Learn How to Reinforce Your Training on a Routine Basis
		Presenter	Kathryn Risotti
		Session Description	If you are in a manager, supervisor or team-lead position, and responsible for training co-workers and others on how to complete their day to day tasks, then you don’t want to miss this informative and interactive seminar. In part I of this session learn how to successfully train front line workers, co-workers and others, and more importantly, learn how to make the training stick for great success. In part II, learn how to be a good coach and team builder for ongoing, long term success.
Educational Session 3 3:00-4:00 pm	Track 1 Administration	Session Title	CAUBO\APPA Benchmarking Study
		Presenter	Darryl Boyce
		Session Description	In June 2010 the Canadian Association of University Business Officers initiated a pilot study to evaluate the use of the APPA Facilities Performance Indicators Survey to benchmark and report on key facilities management indicators for the Canadian university system. The presentation will cover lessons learned from the pilot and the strategies that will ensure that the survey data provides useful information to the universities and provincial funding agencies.
	Track 2 Environment	Session Title	Implementing the President’s Climate Commitment and Sustainable Operations: Balancing “Green” Initiatives with Routine Maintenance and Operations Priorities
		Presenter	Mark Fournier
		Session Description	During the past two decades, there has been growing pressure on schools, businesses, and other organizations to pay more attention to the environmental and resource consequences of the diverse range of operations they manage. This workshop will explore the real life opportunities and pitfalls of designing and implementing the requirements of the American College & University President’s Climate Commitment and sustainable operations in today’s college & university campuses, and balancing those needs with regular maintenance and operations activities. Topics addressed will include source reduction, reuse, recycling, waste management, toxics reduction, green-products, lean/green operations, the triple bottom line (profit, people and the planet), energy efficiency, water conservation, product stewardship, climate change strategies, life cycle analysis, and the footprinting of carbon, fuels, and water consumption. Marc will delve into the actual successes and failures faced by today’s sustainability managers.
	Track 3 Financial	Session Title	De-mistifying Finance In Sustainability
		Presenter	Christopher Hodges
		Session Description	Financial management is a critical skill to be able to demonstrate the value of the FM profession and to show the business case of sustainability programs and initiatives. This session will address the basics of financial management language so that you can make a better business case for your sustainability initiatives.
	Track 4 Project Management	Session Title	Building Information Modeling (BIM) for Facilities Management
		Presenter	Edward Gannon
		Session Description	Penn State has been successful with accelerating full BIM implementation. This presentation will share lessons from a large-scale BIM implementation along with methods Penn State is currently pursuing to integrate BIM into the current Facilities Management system.
	Track 5 The Human Touch	Session Title	Social Marketing: The Psychology Behind Successful Programs
		Presenter	Shelley Price-Finn
		Session Description	Social marketing is a tool that is used to manage the people side of change. When we better understand the psychology behind human tendencies, we more easily understand how to assist individuals and groups maneuver through social change. Topics covered: Freedom and Choice Values and Balance Actions and Behaviours Human Nature and Human Tendencies 1. Use Social Norms 2. Use Reminders 3. Use Prompts 4. Use Commitments 5. Understand why 6. Provide Clear Instructions/Guidance

Tuesday, October 4, 2011
Plenary Session 8:30am - 9:30am -------- Derek Hatfield: Taking Canada’s Colours To The World
Educational Session 4 10:15-11:15 am	Track 1 Administration	Session Title	Anatomy of a University Emergency
		Presenter	Richard Francki
		Session Description	At Canada’s third largest University, fire in the Central Utilities building shut down the steam heat supply to the campus. The extreme cold weather, -15 °C and dropping, placed the university infrastructure in peril, stopped the exam session, and jeopardized the University’s ability to house its residents. The University activated, for the first time, its Emergency Operations Centre.
	Track 2 Environment	Session Title	Stonehill College: Sustainability Beyond the Building
		Presenter	Sandy Brock
		Session Description	*Creating a vibrant, environmentally friendly, and socially connected Campus* The Stonehill College campus has recently been transformed through a series of sustainable building, site, and circulation projects. This presentation will illustrate how to successfully incorporate site sustainability into a college campus focusing on design, permitting, and maintenance. This session is intended for campus facility managers with an intermediate knowledge of site, road, and stormwater systems.
	Track 3 Financial	Session Title	Hybrid Approach to Performance Contracting
		Presenter	George Irving
		Session Description	Higher education facilities are looking for innovative ideas to conserve energy to maximize financial resources. A six member panel comprised from five local universities and industry will highlight both successes and challenges. This presentation targets participants interested in implementing energy management and/or sustainability programs. Technically complexity rating - non technical.
	Track 4 Project Management	Session Title	The Role of Project Manager on University Capital Projects
		Presenter	Carolyn Haddock
		Session Description	Adding an external project manager to a team that has historically been limited to the owner, the architect and the contractor can create a situation where mutiny seems like the only option. This presentation will reveal the true identity of the project manager; ship’s captain, member of the crew or project pirate!
	Track 5 The Human Touch	Session Title	All Hands on Deck: Smooth Sailing with the Right Crew
		Presenter	Patricia Forbes
		Session Description	Join these distinguished New England institutions as they share their experiences on meeting the recent challenges of project execution with limited financial resources, hiring freezes, and deferred master plans. This discussion will appeal to all those in Facilities, Physical Plant and Capital Planning positions responsible for the management of resources and ultimate project delivery. Learn how these groups brought aboard FTEs without going overboard, augmented crew and/or battened down and leveraged existing resources, to maintain their bearings as they sail toward calmer economic seas.
Educational Session 5 11:30-12:30 pm	Track 1 Administration	Session Title	Hazardous Materials and Waste Management in College Campuses
		Presenter	Edward Garibian
		Session Description	Deploying hazardous materials management software automates tasks and procedures required to manage, regulate, and report on hazardous materials from the cradle to the grave. Properly deploying hazardous materials management software on college campuses to handle ‘cradle to grave’ operations is a sure shot method to ensure a hazard free environment.
	Track 2 Environment	Session Title	The Dynamic Duo (Batman and Robin - NO - Bedbug and Bird)
		Presenter	Donald McCarthy
		Session Description	The session will deal with birds and bedbugs. Pigeons, starlings, and other bird species can invade your structure and cause potential health hazards, damage facades, deface structures, attribute to insect infestations and cost you time, aggravation and money. Bedbugs are another growing issue, this session will teach you how to identify this insect and will show you the ways to control, manage and eliminate this growing threat.
	Track 3 Financial	Session Title	Building a Business Case for Sustainable Renewal
		Presenter	William Roth
		Session Description	Sustainability has taken hold of new construction and development. However, institutions and organizations continue to struggle with "greening" their existing buildings. Green building standards for existing buildings, such as LEED: Existing Buildings Operations and Maintenance, and BOMA BESt have provided benchmarks for measuring "green". We will discuss the applications of these principals in the Higher Education sector. We will also explore the overall business case in favour of sustainability and focus on technologies and techniques that have been applied in higher education new construction and retrofit programs that can help institutions achieve their sustainability goals.
	Track 4 Project Management	Session Title	All You Need to Know About Slate Roofs
		Presenter	Jeff Levine
		Session Description	In this intermediate level presentation, facilities services professionals, contractors, and design professionals will gain an understanding of technical factors to consider in designing slate roof systems and adapt standard details to real world examples. Up-to-date information on building code changes related to slate roofs and the hail rating of slate will also be presented.
	Track 5 The Human Touch	Session Title	Managing Key Human Resource Issues
		Presenter	Shelley Price-Finn
		Session Description	In February 2010, a survey on key human resources issues was conducted using a sample of Facilities Professionals in institutions of Higher Education. The purpose of this report is to provide study participants with a summary of the research findings. The results represent the initial findings from 511 participant responses. The major objectives of the research was to document and examine the relationship between the various human resource issues, workplace climate, performance outcomes and performance management practices. The topics included in the research are Human Resources Issues (hiring, orientation, training, efficiency, autonomy, quality, involvement, and compensation), Workplace Climate (commitment, welfare, motivation, ethical climate, and job task engagement), Performance Outcomes (social responsibility, disgruntlement, human resource, productivity and perceived employee morale), and Performance Management (training efforts, hiring practices, interview question types, interview question topics, employee motivators, management issues).
Educational Session 6 2:15-3:15 pm	Track 1 Administration	Session Title	Administrative Program Review at Boston College
		Presenter	Michael Jednak
		Session Description	This session is targeted at facilities professionals who want to bring about positive change in their organizations. APR is a 5-step developmental process that involves on-going assessment, planning, and continuous improvement. It is designed to help departments examine current operations, make adjustments and establish strategies and plans for the future.
	Track 2 Environment	Session Title	New Approches to Storm Water Management Challenges
		Presenter	Michael Gridley
		Session Description	This presentation will introduce green infrastructure practices such as rain gardens, green roofs, permeable pavements for management of stormwater in the campus context. Considerations for design, construction and maintenance as well as case studies of campus projects will be discussed. Resources available to facility managers to estimate capital, operation, maintenance and lifecycle costs of these practice will also be shared.
	Track 3 Financial	Session Title	Space Management for the 21st Century Campus
		Presenter	Phillip Rouble
		Session Description	If higher education is to remain affordable, accessible and relevant, traditional institutions may need to undergo a paradigm shift from bricks-and-mortar campuses with online curriculum into virtual campuses with physical assets. This presentation reviews Algonquin College’s space mining processes to extract capacity from physical space and its explorations to-date into building capacity in virtual space.
	Track 4 Project Management	Session Title	Key Factors for Delivering a Successful Energy Performance Contract
		Presenter	Sébastien Blais
		Session Description	The presentation will outline an institutional owner – contractor perspective on the key success factors for delivering a successful Energy Performance Contracting project in an operational educational facility. The importance of engaging the operation and maintenance team will be demonstrated. The topics will cover some of the PM knowledge areas in the planning, executing, monitoring and controlling project stages.
	Track 5 The Human Touch	Session Title	Train the Trainer: Learn How to Train with Results
		Presenter	Kathyrn Risotti
		Session Description	If you are in a manager, supervisor or team-lead position, and responsible for training co-workers and others on how to complete their day to day tasks, then you don’t want to miss this informative and interactive seminar. In part I of this session learn how to successfully train front line workers, co-workers and others, and more importantly, learn how to make the training stick for great success. In part II, learn how to be a good coach and team builder for ongoing, long term success.
Educational Session 7 3:30-4:30 pm	Track 1 Administration	Session Title	Utilizing (FMEP) Bridgewater State University Transformed its Facilities Department
		Presenter	Keith Macdonald
		Session Description	This presentation will demonstrate how Bridgewater State University utilized the APPA Facilities Management Evaluation Program (FMEP) to make its FMP operation what it is today. The FMEP process from start to finish will be reviewed. The FMEP was and continues to be their guide as their FMP operation evolves.
	Track 2 Environment	Session Title	Are you Getting Green on your Campus
		Presenter	Michael Szura
		Session Description	Getting To the Green on Your Campus……this interactive panel discussion will focus on the development of sustainable campus environments, drawing on their expertise, gained through working on a cross-section of campus types. The panelists will discuss their experiences, current thinking, hidden opportunities and future challenges encountered at the specific-building level…both in the context of renovating existing buildings and new construction projects.
	Track 3 Financial	Session Title	Sustaining a Formulized Energy Management Program
		Presenter	Carman Travis
		Session Description	The University of New Brunswick (UNB) “Energy Management Program” is one of the longest standing programs of its kind in the Atlantic Region. Universities looking to formulize a program and culture for integrating technology, renewal and optimization of energy efficiency as part of its daily operations should attend this session.
	Track 4 Project Management	Session Title	Determine if the " price is right" for your Construction Project
		Presenter	Rod Shaffert
		Session Description	The key to teeing up a successful construction project is determining the right price for your project. Often times project budgets are set well before the scope of the project is fully identified and must include a forecast of what costs will be in the future. Our team of construction cost control specialists will discuss the keys to developing the initial budget and the economic indicators that will affect future construction costs. We will also examine ways to monitor the cost of the project during design to make sure your ‘Price is Right’.
	Track 5 The Human Touch	Session Title	Safety Culture Improvement
		Presenter	Bernadette Gatien
		Session Description	Health and Safety is a part of work that many organizations struggle to manage. Incident prevention and safe operations goes beyond following rules, and wearing personal protective equipment. This presentation will focus on understanding the nature of work place safety; specifically this session will discuss the nature of safety culture, assessment methods and improvement strategies.

Educational Sessions Matrix

Monday, October 3, 2011

Tuesday, October 4, 2011